Privacy Policy

RDH Auto may collect information submitted through website forms, including name, company name, phone number, email address, product category, part reference, OEM reference, quantity, city, country, and enquiry message.

We may also collect basic technical information such as browser type, device information, pages visited, approximate location based on technical logs, and website usage activity for security and website improvement.

Information submitted through this website is used to respond to product enquiries, catalogue requests, order requests, technical support questions, OEM reference matching, dimension-based product search support, and business communication.

We may also use the information to improve website functionality, product catalogue quality, customer support process, and internal enquiry management.

When users submit a product enquiry, RDH Auto may contact them through phone, WhatsApp, email, or other appropriate business communication channels to clarify requirements or provide product-related information.

Users should avoid submitting unnecessary sensitive personal information through enquiry forms. The website is intended for business and product-related communication only.

RDH Auto does not sell user data to third parties. Information may be shared internally with authorized RDH Auto staff for enquiry handling, product matching, support, quotation preparation, or order-related communication.

Information may also be shared with service providers only when required for website hosting, technical maintenance, communication support, security, or legal compliance.

The website may use cookies or similar technologies to improve browsing experience, remember preferences, analyze website performance, and protect against misuse.

Users can control or disable cookies through browser settings, but some website features may not work properly if cookies are disabled.

RDH Auto takes reasonable technical and organizational measures to protect submitted information against unauthorized access, misuse, loss, or alteration.

However, no internet-based system can be guaranteed to be completely secure. Users submit information through the website at their own discretion.

RDH Auto may retain enquiry data, communication records, and product request details for as long as necessary to respond to enquiries, manage business relationships, maintain internal records, or comply with legal and operational requirements.

Unnecessary or outdated records may be reviewed, archived, or deleted as part of regular business processes.

The website may include links to third-party websites, maps, communication tools, or external resources. RDH Auto is not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of third-party websites before submitting information on those platforms.

Users may contact RDH Auto to request correction, review, or removal of information submitted through the website, subject to business, legal, and operational requirements.

For privacy-related queries, users should contact RDH Auto using the official contact details available on the website.

RDH Auto may update this Privacy Policy from time to time to reflect website changes, business requirements, legal updates, or improvements in data handling practices.

Users are encouraged to review this page periodically to stay informed about how information is collected and used.